Privacy Policy – ARCURA TCM SDN BHD

 

ARCURA TCM SDN BHD (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website, contact us, or access our services. By using our website or services, you agree to the terms of this Privacy Policy.

 

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us at arcuratcm@gmail.com.

 

This Privacy Policy applies to all information collected through our services, including appointments, consultations, events, promotions, marketing, and related activities.

 

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

 


Information We Collect

We collect information you provide voluntarily, including:

  • Name, contact details, and email
  • Health or medical information (if relevant to treatment)
  • Appointment and payment records

Please ensure your information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

 


How We Use Your Information

Your information is used to:

  • Provide and manage consultations and services
  • Communicate appointments, follow-ups, and promotions
  • Improve our services and customer experience
  • Comply with legal obligations

 


Your Privacy Rights

You may review, change, or terminate your account at any time.

 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.



Security & Retention

We protect your information with industry-standard measures and retain it only as long as necessary to provide our services or comply with laws.



Updates

We may update this policy from time to time. Please check our website for the latest version.